Speaker, trainer & coach Roger Reece speaks to a group of managers in a Leadership Development seminar in 2011, describing how “victim monologues” – his term for the mental model that causes a person to unconsciously cast him- or herself as a victim in various situations – are what lie behind most of the chronic complainers and demotivated employees in the workplace. He explains the manager’s responsibility to make their employees successful: to make them accountable for their performance; to learn how to motivate them; and most of all, to learn how to change the flawed mental models that hinder their ability to succeed and be happy, at work and in their personal lives.
Great stuff! Perfect example of the benefits of a changed perspective.
